Have you shipped an individual or a few orders and would like to update the order in our system. Instructions for marking individual completed orders as shipped is listed below. However, if you have a large number of orders to mark as shipped this can be done internally. Please email [email protected] for help with marking large number of orders as shipped.
How to mark an individual order as shipped:
1) Locate the order.
Click on 'Orders' in the side left menu bar then search the backer's name, or email.
![](https://crowdox.imgix.net/p/article-images/65/1898e38baef476ea19250a0e9a38239ab23dcea3.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=be9e8c428df07738313f12fdb0208046)
2) Select 'Actions'.
Actions drop-down menu is found in the top right corner.
![](https://crowdox.imgix.net/p/article-images/65/641b2fd70ee03cc59ca1ca99901783b3886def53.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=43eb12e0e36da216ca21ad1bea48b732)
3) Select 'Mark as Shipped'
![](https://crowdox.imgix.net/p/article-images/65/28ea82cd7986790f49faf83ebd5b4bd17b4c65b9.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=51dbb3e5d4fef1adc03ca27544d4cd58)
4) Confirm.
Confirm that you would like to mark the order as shipped.
![](https://crowdox.imgix.net/p/article-images/65/32708978bcc1cd03fdc32f0e36965f23d8f5e46e.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=ebf6d37c0f4cc4b4771fce82bdcd3044)
5) View Order.
The order status will be updated to Lock by Ship. You'll see a lock in the top left corner of the order when the order is locked. Additionally, the products within the order will be locked with a shipping icon. If you need to unlock the order, click the 'Unlock Order' button in the top right corner.
![](https://crowdox.imgix.net/p/article-images/65/7662b0e67cf71c74b1780c6a2ca7a29f53d24ca7.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=4664d506d354fc2074cf732ea13b5d0d)