If you've locked orders during a recent export, you can retrieve the export following the steps below.
How to retrieve a previously locked export:
1) Click "Orders".
Found on the left menu
![](https://crowdox.imgix.net/p/article-images/95/89ec170e97a69df249301403c8ac3971071cf0ee.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=6fd6dbbd685e94c42ab98227cdb3d89b)
2) Click "Previous Exports".
A submenu to "Orders".
![](https://crowdox.imgix.net/p/article-images/95/7e7e36a343955b27b5dc21b477795a83fcdb07a1.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=d23994cecbc1de17ebf86d935e04ded9)
3) Click to download.
Download the file again by clicking the blue down pointed arrow to the far right.
![](https://crowdox.imgix.net/p/article-images/95/045610e495566204816f49434226751773eca102.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=6533f164817fc119a2b2cf80aeb4e189)
4) View Orders.
See the orders included in the export by clicking "View Orders".
![](https://crowdox.imgix.net/p/article-images/95/1f8775b4c2f55951725a279e57775612adf5e923.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=cb89639975730814b105de984d063179)
5) New Export.
Selecting "New Export" will allow you to run a new export on the same orders.
![](https://crowdox.imgix.net/p/article-images/95/da6c3c3b773620d1fc64ad9c7c5775b75350d25d.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=c98fdc73b72dfe11cd9332f47c8132c8)
![](https://crowdox.imgix.net/p/article-images/95/0c1781f1f932a3792f0d314d1c30ddd3e33a343e.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=910f6948b08963e30e0645f166c10468)
6) Actions.
Click "Actions" to get access to "Lock" or "Unlock" the orders in the export. This is where you'll be able to unlock and re-lock orders that were previously locked by export.
![](https://crowdox.imgix.net/p/article-images/95/dbc6756e0605836bfd44507634a605b5d8b562fd.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=4d34be4e3568b95f177e7504d304287f)
![](https://crowdox.imgix.net/p/article-images/95/e6d61d82de18ea78bb30ecb1b5ba1a6cc1824792.png?ixlib=rails-2.1.4&auto=compress%2Cformat&s=c6fb0aaa4eb6564d38b46bf31dc65b38)