About

Crowd Ox is pledge manager software that lets Kickstarter and Indiegogo project creators send surveys that increase funding and verify backer orders.

How to Apply Rates to Shipping Zones

In order to charge shipping for reward levels and/or extras through the survey, you'll need to apply shipping rates to the respective countries. When applying shipping rates you can now apply one r...
Updated 10 months ago by Cristina Mihalik

Per-Product vs. Per-Weight Shipping

If you haven't already charged shipping in your campaign and would like to in your surveys, Crowd Ox offers two shipping rate methodologies: Per-Product shipping charges, and Per-weight (weight-bas...
Updated 10 months ago by John Bell

Getting Started with Weight-Based Shipping

When it comes to charging shipping during the surveys, you now have the option of charging shipping by Weight or by Product. Weight-based shipping allows you to assign a weight to each product and ...
Updated 10 months ago by Cristina Mihalik

How to Assign Weight-Based Shipping Rates

Once you've assigned weights to each of the products that will ship, next you'll assign the shipping rates to countries and weights. Weight-based shipping is all-inclusive. The rates assigned will ...
Updated 10 months ago by Cristina Mihalik

How to Copy Shipping Rates

Whether you are using product-based shipping or weight-based shipping, you can now easily copy previously entered shipping rates from reward levels and existing products to another product or rewar...
Updated 10 months ago by Cristina Mihalik

How to Mark Individual Orders as 'Shipped'

Have you shipped an individual or a few orders and would like to update the order in our system. Instructions for marking individual completed orders as shipped is listed below. However, if you hav...
Updated 10 months ago by Cristina Mihalik

How to Create the Shipped Orders File

If you have a large number of orders that have recently shipped, you can easily import a file to mark the orders as shipped and upload the tracking numbers (if available). Whether or not a tracking...
Updated 10 months ago by Cristina Mihalik

How to Create the Shipped Order Selections File

If your project will be shipping certain products separately than the rest of the shipment, you can easily mark specific products as shipped within backer's orders. If the tracking number is availa...
Updated 10 months ago by Cristina Mihalik

How to Import the Shipped Orders File

Easily mark a large number of orders as shipped, and include the shipping carrier and tracking number if available. You'll be given the option to share the tracking data with backers via email. Whe...
Updated 10 months ago by Cristina Mihalik

How to Import the Shipped Order Selections File

When shipping products separately, you can easily mark a large number of products as shipped, and include the shipping carrier and tracking number if available. You'll be given the option to share ...
Updated 10 months ago by Cristina Mihalik